A pharmacist’s relationship with their customers plays a defining role in how their pharmacy is perceived as a valuable resource. Independent pharmacists want their patients to feel comfortable and their pharmacy to be accessed by the community it serves. It is important for independents to create confidence in the communities they serve if they want their customers to look to them as reliable and deserving of trust. But reliability and trust doesn’t always come easy, it is something that needs to be built over time.
In this blog, we will cover the top three reasons why pharmacists need to build a strong relationship with their customers, and how they might begin constructing that foundation of trust.
Read more here: KPPA_Building Strong Patient Relationships