Category: News Feed


Open Enrollment: October 15th – December 7th Understanding Medicare Part D can be a challenge for customers and pharmacists. Keeping up to date with these changes will keep your stress to a minimum.  As 2022 is offering new plans to

Medicare Plan D 2022: Open Enrollment October 15th through December 7th 2021

Click on the link from NCPA on Medicare plan D for 2022.

NCPA Annual Convention 2021

Registration is now open! Click here to register:

Testing, Vaccinating, and Cross-Selling

Let’s face it, you’ve worked so hard to get the COVID-19 testing and vaccinating supplies into your pharmacy, and your community is incredibly thankful. Now, with summer upon us and traveling tourists needing testing done, the recent adolescent approval for

Get on Board with Technology

Historically, pharmacies have been slow to get on board with technological advances, but this is changing rapidly. The healthcare industry is in the process of being redefined by some heavy-hitting disruptions. These include increased competition, value-based care, digital health, and

Front-End Pharmacy Refresh

When it comes to your pharmacy one of the most significant opportunities to increase sales comes from your front-end. Ask yourself, is your pharmacy’s front-end in tip-top shape? Sure, you’ve straightened out and pulled items forward to make a nice,

Take Your Pharmacy’s Legislator to Work

As an independent pharmacy owner, it is essential to meet with your lawmakers and invite them to visit your pharmacy to discuss issues affecting your practice and patients. Lawmakers are elected by you as their constituents. They must hear from

Traits Utilized by Successful Independent Pharmacies

It is no secret that successful, independent pharmacies do not just happen – they are the product of dedication, hard work, exceptional customer service, and innovative thinking. But even with all these qualities, sometimes it is hard to narrow down

Retail Pharmacy Robbery Tips and Prevention

Pharmacy burglaries and robberies are on the rise. According to the DEA, in 2018, the United States saw over 676 retail burglaries and 107 armed retail robberies, with California, Maryland, and Texas being the top states with the most incidents.1

FAQs for Indy Health Insurance Company Network Pharmacies

Indy Health Insurance Company entered into a voluntary rehabilitation receivership with the Arkansas Insurance Commissioner. Additionally, CMS and Indy Health Insurance Company are working toward terminating their 2021 Medicare Part D contract. The rehabilitation process can be a very lengthy

Stop Drug Price RIP OFFS

Trends to Grow Independent Pharmacy in 2021

Growing your community pharmacy can be tricky work. Faced with a global pandemic, fierce competition, loads of red tape, and declining profit margins, many community pharmacies are taking on those shrinking profits with an end goal of growing their business

Double Your Impact for Healthy Hearts

Heart disease remains the leading killer of women in the U.S., according to the American Heart Association’s newly released 2021 Heart Disease & Stroke Statistics. Every year it kills one woman approximately every 80 seconds, taking more lives than all


Order of the Acting Secretary of the Pennsylvania Department of Health Directing Vaccine Providers’ Administration of COVID-19 Vaccines Effective today, the Pennsylvania Acting Secretary of Health issued a new Order to increase the administration of vaccine dosages received; ensure ease

The Hidden Force Shaping Drug Prices – WHYY

Every time you get a prescription drug, you’re dealing with a middleman you’ve probably never heard of — one who has had a hand in how much your drug costs. The same middleman decides which drugs are covered by your

The Cost Of Mail Order Rx

Consumers, employers, and public health officials should consider the potential risks before they allow health insurance companies to steer patients into mail order. See graphic by NCPA here for stats: Mail Order Details

Support Healthy Immunity Habits with Pharmacy Patients

When fully optimized, our immune system helps prevent infections and destroys viruses without us ever giving this process a second thought. We usually only consider our immune system only after we have come down with something. Keeping our immune system

Improving Medication Adherence with Your Patients

2021 is upon us, and our member pharmacies are continually looking for ways to improve their standings, profits, and pharmacy’s ability to thrive and grow. Our members can increase their chances for success by placing a good portion of time

NCPA Launches Campaign Exposing “The Truth” About PBMs

ALEXANDRIA, Va. (Oct. 20, 2020) — The National Community Pharmacists Association today launched a new campaign, “The Truth,” aimed at countering a big-money propaganda effort by the pharmacy benefit manager lobby to obscure their role in the high cost of drugs and the

COVID-19 Vaccine Plans for Pharmacies

To expand access to COVID-19 services, the Department of Health and Human Services (HHS) has authorized state-licensed pharmacists to order and administer COVID-19 vaccinations, once they are made available, to patients aged three years and older.1 The HHS and CDC

Diabetes Care: Merchandise, Management, & Medication

Diabetes affects over 34 million people and is the seventh leading cause of deaths here in the United States. In fact, in the last 20 years, the number of adults diagnosed with diabetes has more than doubled as the American

Millennials: Shaping Healthcare in the United States

Healthcare in the United States is evolving. Factors such as politics and policy to generational differences affect how healthcare is approached. As more millennials enter the healthcare market, it’s becoming clear that their wellness approach is much different than those

3 Keyways to Present Your Pharmacy as a Good Health Destination

Independent pharmacies consistently ask themselves what they need to make their organization more professional, engaging, and, in return, more profitable. Many pharmacies stick to the same worn-out approaches and concepts, resulting in decreased revenue and increased challenges for remaining competitive

Navigating Open Enrollment for Medicare Part D

From October 15th to December 7th, customers aged 65 and older will be reviewing their medical coverage and health care needs, including Medicare Part D plans. The detailed information needed for 2021 (premiums, copays, formulary tiers, gap coverage, etc.) will

FDA Awards $5 Million Grant to Universities of Maryland and Michigan to Establish Center for Research on Complex Generics

Today the U.S. Food and Drug Administration (FDA) announced that the Generic Drug User Fee Amendments (GDUFA) Science and Research Program has awarded a grant to the Universities of Maryland and Michigan to establish the Center for Research on Complex

Fentanyl Overdoses Associated With Counterfeit Pharmaceutical Pills

Drug overdoses remain a public health threat in Philadelphia, where 1,150 people died from unintentional overdoses in 2019. More than three- quarters of these deaths involved fentanyl, a potent synthetic opioid that is now commonly found in heroin, cocaine and

Finding Profits in Vitamins & Supplements

Nutrition and vitamin supplement sales are a big pill to swallow – and a profitable one, say health care market researchers. According to Hamacher Resource Group, supplement market value in the retail sector reached almost $7 billion in the U.S.

Indy Health 2021 Medicare Part D Annual Enrollment Benefit Webinar

  2021 Medicare Part D Annual Enrollment Benefit Training 9/21/2020 to 9/24/2020 Indy Health is excited to announce our webinars to review the Indy Health SaverRx and Indy Health EliteRx Plan information the week of September 21, 2020. The webinar

Refreshing Your Pharmacy on a Budget

When was the last time you spruced up your pharmacy? I’m sure your answer may come as a surprise. Updates do not have to break the bank. Fortunately, there are quite a few updates you can apply to your pharmacy

Building A Strong Pharmacist-Customer Relationship

A pharmacist’s relationship with their customers plays a defining role in how their pharmacy is perceived as a valuable resource. Independent pharmacists want their patients to feel comfortable and their pharmacy to be accessed by the community it serves. It

Have You Googled Your Pharmacy? Tips on Improving Your Rank.

Chances are you may find that your pharmacy doesn’t appear for relevant searches in your area. If you can’t find your pharmacy, then it’s time to improve your info. Providing and updating information can help your pharmacy’s local ranking on

Volunteers Needed for Clinical Trials of Vaccine for COVID-19

As the world anxiously awaits a vaccine for COVID-19, Operation Warp Speed has identified several possible candidates, all of which are in phases of testing for safety, dosing and response. Now, volunteers are needed for the clinical trials. Pharmacies can

Doctor Detailing for Independent Pharmacies

When putting a marketing plan together, independent pharmacy owners often forget about an important segment to reach out to – your local prescribers. This can be due to a variety of reasons, including not knowing what to say, feeling like

Expanding Telepharmacy Through MTM

Today, during the COVID-19 pandemic, telemedicine is evolving, and providers are regularly using telehealth to visit with patients. We are seeing many private insurers adopting rules to provide guidelines around how services are distributed and paid for. Most health insurance

4 Easy Ways for Pharmacists to Use LinkedIn

With over 560 million professionals around the globe using LinkedIn today, it is an industry standard for business-based, peer-to-peer social media platforms. It’s become a no-nonsense way for professionals to network themselves, build their brands and credibility, and cultivate thought

Public Hearing for HB941 and Medicaid Pharmacy Reimbursement

Senate Health and Human Services Committee 6/22/20, 10:00 a.m., Senate Chamber and Virtual Participation The committee held a public hearing on HB 941 and Medicaid pharmacy reimbursement. Video testimony here:  

Community Leaders Take a Stand For Local Businesses After Riots and Looting in Philadelphia

Posted by Marvin C. Knapper Jr. on Sunday, June 7, 2020

What To Do If Your Store Has Suffered a Loss

Due to the unfortunate events that have occurred over the last 24 hours in the city of Philadelphia, we have put together a list of documents and information for those stores that have suffered losses through the rioting and looting.

Re-opening Retail Pharmacy: Tips to Help You Prepare

With stay-at-home orders starting to lift, restrictions on businesses and public places easing, and states implementing re-opening phases, many pharmacies are left wondering just how their business can resume “normalcy” and open their doors back up to their patients and

Jewish-Owned Pharmacies Team Up in Philly

From every angle, the edifice of Richard Ost’s Philadelphia Pharmacy at the corner of North Front Street and East Lehigh in West Kensington is a sight to behold, one of the jewels of Philadelphia’s Mural Arts program. Artist Cesar Viveros painted bright

Local Pharmacies Make Home Deliveries For Those In Need

Local Pharmacies Team Up On Hotline

Posted on May 10, 2020 By Jack Tomczuk Philadelphia Pharmacy in Kensington is helping man a hotline for people having trouble with their medications. Mural by Cesar Viveros. PHOTO: Steve Weinik for Mural Arts Earlier this month, a woman called

PARD Press Release

Independent Pharmacy Press Release Since 1898, The PARD, an Association of Community Pharmacies (previously named the Philadelphia Association of Retail Pharmacies) has been serving our patients and been an important part of the community they serve. Their goals in the

What Independent Pharmacies are doing for Their Communities during the COVID-19 Pandemic

In these times of COVID-19, our Independent Pharmacies are on the front lines serving their patients like they have for over 100 years.  Where they use to deliver 10% of the prescriptions they dispensed, they are now delivering (FREE OF

Expired Pharmaceuticals: Tips for Getting More Money for Your Outdated Products

If your pharmacy is not efficiently managing your expired pharmaceutical returns, you could be leaving money on the shelf. In an independent community pharmacy where every dollar is important, the value of expired products can be significant. Pharmaceutical returns companies

FOX29 News Story – Independent Pharmacies and Impact of Coronavirus Pandemic

Independent Pharmacies are feeling the impact of the coronavirus pandemic. Thanks to members Rich Ost and Brad Tabaac for their input in these news story.

Healthy Living and Your Pharmacy

Social distancing and stay at home orders have given us the motivation to get fit and healthy. More than ever people are outside bike riding, walking, jogging, and rollerblading (while safely maintaining the 6ft rule.) As an independent pharmacy you

We worked hard for the CARES Act. Use it.

April 3, 2020 Dear Colleague, No doubt about it, our nation, our world is experiencing extraordinary times. Community pharmacies are the safety nets helping their communities in times of crisis and during normal times. But you need help too. The

Reminder: Indy Health Webinar Details

Please use the link below to join the webinar.  Prior to joining everyone who has not signed a non-disclosure agreement must go to and fill out the non-disclosure form and contact information.  This helps us track our communications as well

Webinars on Emergency Loan for Small Business Owners

For small businesses owners who have questions about the U.S. Small Business Administration’s emergency loan, you can join one of the following webinars offered at 9:00 AM this week that still have open spots: April 1: April 2: