When Dr. Watts’ veterinary patient stopped responding to medication, Dr. Watts questioned the source of the medication. The pet’s owner purchased the medication from online. When the doctor called the manufacturer with the owner in the room, the manufacturer stated that they could not guarantee the product from that source and considered it potentially counterfeit. The company caught the problem when the pet owner submitted the ineffective expired drugs after a customer service call. The manufacturer’s investigation revealed that the small imprint on the foil seals holding the capsules revealed a different expiration date than the one printed on the box!
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